Shipping policy

SHIPPING COSTS ARE NON-REFUNDABLE.

In all such orders, we aim to ship out individual packages together so that they arrive at the same time. However, when that is not possible, we ship individual packages in the order the soonest they are available and conditions permit. In these instances, our notification to you that your order has "shipped," marks the time when shipping has commenced; it does not mean that all items in the order have shipped at that time. All packages sent have a separate tracking number. You agree that credit cards and debit cards are to be charged on the date of inventory reservation for the order, not the date of shipping.

You will be responsible for paying for your own shipping costs for returning your item.

Orders are shipped as soon as possible.

Once orders leave our warehouse, they are solely in the hands of the shipping carrier.  We do not have any control over how soon the carrier will deliver the package. Any questions or concerns about delivery of your package should be taken up with the carrier.

KCS bears no responsibility for delivery delays caused by weather, transportation issues, acts of god or any internal issues within the shipping carrier.

 Any concerns should be brought up with your carrier directly.